Mediation

Mandatory information according to Regulation (EU) No. 524/2013 of the European Parliament and Council:
The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes in connection with their online order out of court. You can find the dispute resolution platform here: http://ec.europa.eu/consumers/odr/.

Our e-mail for consumer complaints is: info@la-soa.at