Mediation

Mandatory information according to Regulation (EU) No. 524/2013 of the European Parliament and Council:
The European Commission has established a platform aimed specifically at facilitating out-of-court dispute resolution. This platform serves as a valuable resource for consumers, enabling them to address and resolve any disputes that may arise in connection with their online orders without the need to engage in formal legal proceedings. By utilizing this platform, consumers can take the first step towards resolving their issues in a more efficient and cost-effective manner. You can find the dispute resolution platform here: http://ec.europa.eu/consumers/odr/.

Our e-mail for consumer complaints is: info@la-soa.at